FAQs

Frequently Asked Questions (FAQs)

1. How can I place an order? You can place an order directly on our website by adding your desired items to your cart and proceeding to checkout. If you need assistance or encounter any issues during the ordering process, feel free to reach out to our customer service team for assistance.

2. What payment methods do you accept? We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also offer alternative payment methods such as PayPal for your convenience.

3. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery and estimate the expected delivery date.

4. Do you offer international shipping? Yes, we offer international shipping to select countries. During the checkout process, you will have the option to select your preferred shipping method and view the applicable shipping rates for your destination.

5. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return eligible items within 30 days of delivery for a full refund or exchange. Please refer to our Returns & Exchanges policy for more information on eligibility criteria and instructions on how to initiate a return.

6. Are your products eco-friendly? We are committed to sustainability and offer a selection of eco-friendly products that are made from sustainable materials or produced using environmentally conscious practices. Look for the "Eco-Friendly" badge on product pages to identify these items.

7. How can I contact customer support? If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at support@housetastics.com or through our live chat feature available on our website during business hours.

8. Do you offer wholesale or bulk ordering? Yes, we offer wholesale and bulk ordering options for select products. If you're interested in placing a wholesale order or have specific requirements, please contact our sales team at wholesale@housetastics.com for more information.